Terms & Conditions

E-Commerce Terms and Conditions : Retailer of Goods Terms and Conditions

These terms and conditions are the contract between you and Hot Power Arms CC (“us”, “we”, etc). By visiting or using our website, you agree to be bound by them.

We are Hot Power Arms CC, a company registered in South Africa, number CC199/0720/23. Our address is 7 Rustenburg Road, Krugersdorp West, Johannesburg, Gauteng. We are in the hunting/shooting industry that retails and wholesales firearms and related products to dealers and individuals.

You are: Anyone who uses our website.

Please read this agreement carefully and save it. If you do not agree with it, you should leave our website immediately.

The terms and conditions:

1.          Definitions

In this agreement:

“Carrier”
means any person or business contracted by us to carry goods from us to you.
“Content”
means any content in any form published on our website by us or any third party with our consent.
“Goods”
means any of the goods we offer for sale on our website, or, if the context requires, goods we sell to you.
“Our website”
means any website of ours and includes all web pages controlled by us.
“Post”
means display, exhibit, publish, distribute, transmit and/or disclose information, content and/or other material onto our website, and the phrases “Posted” and “Posting” shall be interpreted accordingly.

 

2.          Interpretation

In this agreement unless the context otherwise requires:

  • a reference to a person is a reference to one or more individuals, whether formally in partnership, or to a corporation, government body, or other association or organisation.
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  • these terms and conditions apply to all supplies of goods by us to any customer. They prevail over any terms proposed by you.
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  • any agreement by any party not to do or omit to do something includes an obligation not to allow some other person to do or omit to do that same thing.
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  • except where stated otherwise, any obligation of any person arising from this agreement may be performed by any other person.
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  • in this agreement references to a party include references to a person to whom those rights and obligations are transferred or passed because of a merger, division, reconstruction, or other re-organisation involving that party.
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  • the headings to the paragraphs and schedules (if any) to this agreement do not affect the interpretation.
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  • a reference to an act or regulation includes new law of substantially the same intent as that act or regulation.
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  • in any indemnity, a reference to costs or expenses shall be construed as including the estimated cost of management time of the indemnified party.
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  • these terms and conditions apply in any event to you as a buyer or prospective buyer of our goods and so far as the context allows, to you as a visitor to our website.
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  • this agreement is made only in the English language. If there is any conflict in meaning between the English language version of this agreement and any version or translation of this agreement in any other language, the English language version shall prevail.
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3.          Our contract with you

  • This agreement contains the entire agreement between the parties and supersedes all previous agreements and understandings between the parties.
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  • Each party acknowledges that, in entering into this agreement, he does not rely on any representation, warranty, information or document or other term not forming part of this agreement.
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  • If you use our website in any way and make an order on behalf of another person you warrant that you have full authority to do so and you accept personal responsibility for every act or omission by you.
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  • We do not guarantee that goods advertised on our website are available. We may change these terms from time to time. The terms that apply to you are those posted on our website on the day you order goods.
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  • The price of goods may be changed by us at any time. We will never change a price to affect the price charged to you at the time when you buy those goods.
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  • If in future, you buy goods from us under any arrangement which does not involve your payment via our website; these terms still apply so far as they can be applied.
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  • We do not sell the goods in all countries. We may refuse to deliver the goods if you live in a country we do not serve.
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4.          Acceptance of your order

  • Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we dispatch the goods to you. [At any point up until then, we may decline to supply the goods to you without giving any reason].
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AND

  • At any time before the goods are despatched, we may decline to supply the goods to you without giving any reason.
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  • If we do not have all the goods you order in stock, we will offer you alternatives. If this happens you may:
    • accept the alternatives we offer.
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    • cancel all or part of your order.
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5.          Price and payment

  • The price payable for the goods that you order is clearly set out on our website.
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  • It is possible that the price may have increased from that posted on our website. If that happens, we will not despatch the goods until you have confirmed that you wish to buy at the new price.
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  • Prices include value added tax (“VAT”). If you show by your delivery address that you reside outside of South Africa, VAT will be deducted at the payment point.
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  • If the item you order is available in parts, you must pay us the full price of your order before we will send any part of it.
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  • Bank charges by the receiving bank on payments to us will be borne by us. All other charges relating to payment in a currency other than Rand will be borne by you.
  • Any information given by us in relation to exchange rates are approximate only and may vary from time to time.
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  • If, by mistake, we have under-priced goods, we will not be liable to supply those goods to you at the stated price, if we notify you before we dispatch it to you.
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  • The price of the goods does not include the delivery charge which will be charged at the rates applicable at the date you place your order, and which will be displayed on a page of our website before we ask you to pay.
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  • If we owe you money (for any other reason), we will credit your credit or debit card as soon as reasonably practicable but, in any event, no later than 15 days from the date when we accept that repayment is due.
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6.          Security of your credit card

We take care to make our website safe for you to use.

  • Card payments are not processed through pages controlled by us. We use one or more online payment service providers who will encrypt your card or bank account details in a secure environment.
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  • If you have asked us to remember your credit card details in readiness for your next purchase or subscription, we will securely store your payment details on our systems. These details will be fully encrypted and only used to process your automatic monthly payments or other transactions which you have initiated.
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7.          If you buy as a Consumer

This paragraph applies if and only if, you are a consumer as defined in the Electronic Communications and Transactions Act of 2002.
As required by the law, details of our after-sales service and guarantees, if any, are given in our website terms and conditions or in catalogues.
You may cancel your order at any time before the expiry of 7 days from the date you receive the goods, not including the day you received it.
The option to cancel your order is not available:
                   
if you purchase sealed goods which relate to health or hygiene, and they become unsealed after delivery, or cannot be re-sold for some other reason.
if the goods become mixed inseparably (according to their nature) with other items after delivery.
You are responsible for the cost of returning the goods. We have no obligation to refund you, your cost of re-packing and returning the goods.
If the goods you return, show any sign of damage or loss due to your checking then we shall be entitled to deduct the cost from your refund money.
In the event of cancellation of an order by you in compliance with these terms, we will refund any money due to you within 30 days.
To assist us in identifying your goods on receipt by us, we ask you to provide your telephone number as a return reference.
This paragraph does not affect your rights if the goods are faulty.

8.          Delivery and pick up

Goods are delivered within 30 days from the day you place an order to purchase the goods.
  • Deliveries will be made by the carrier to the address stipulated on your order. You must ensure that someone is present to accept the delivery.
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  • If we are not able to deliver your goods within 30 days of the date of your order, we shall notify you by email to arrange another date for delivery.
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  • We may deliver the goods in instalments if they are not all available at the same time for delivery.
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  • Goods are sent at our risk until signed for by you or by any other person at the address you have given us.
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  • All goods must be signed for on delivery by an adult aged 18 years or over. If no one of that age is at the address when the delivery is attempted the goods may be retained by the driver. When your goods arrive, it is important that you check immediately the condition and quantity. If your goods have been damaged in transit, you must refuse the delivery and immediately contact us so that we may dispatch a replacement quickly and minimise your inconvenience.
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  • Signing “Unchecked”, “Not Checked” or similar is not acceptable.
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  • Goods are sent by post. We will send you a message by email to tell you when we have despatched your order.
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  • If we agree with you to deliver on a particular day or at a particular time, we will do our best to comply. But no time given is to be treated as contractual. So, we are not liable to you for any expense or inconvenience you incur on account of delayed delivery or non-delivery.
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  • Some goods will be delivered direct from the manufacturer who will contact you to arrange delivery. When delivery of the goods has been arranged directly with the manufacturer, you will be subject to the manufacturer’s delivery policy.
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  • Some goods are so large and heavy that delivery times may be slightly longer. In this case, approximate delivery dates will be given when you place your order.
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  • Time for delivery specified on the order, if any, is an estimate only and time shall not be of the essence.
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  • We are happy for you to pick up goods from our shop warehouse provided you make an appointment in advance and payment has been received into our bank. A payment on arrival is not acceptable.
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  • If you pick up goods from our premises, then:
    • We will not be able to assist you in loading heavy items.
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    • Goods are at your risk from the moment they are picked up by you or your carrier from our shop/warehouse.
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    • You agree that you are responsible for everything that happens after you take possession of the goods, both on and off our premises, including damage to property of any sort, belonging to any person.
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9.          Foreign taxes and duties

  • If you are not in South Africa, we have no knowledge of, and no responsibility for, the laws in your country.
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  • You are responsible for purchasing goods that you are lawfully able to import and for the payment of import duties and taxes of any kind levied in your country.
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10.      Liability for subsequent defects

  • We will repair or replace goods which fail to comply with the provisions of the the Consumer Protection Act 2008 or which show a defect. If you claim that the item is defective, the following conditions apply:
    • The defect must be reported to us within four weeks of becoming apparent.
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    • The defect results only from faulty design or manufacture.
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    • You have returned the defective goods or parts to us if we have so requested.
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  • If we agree that we are liable, we will refund the cost of return carriage and will repair or replace the goods free of charge.
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  • If we repair or replace the goods, you have no additional claim against us either under this agreement or by statute or common law, in respect of the defect.
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11.      Goods returned

These provisions apply if you return any goods to us for any reason:
  • We do not accept returns unless there was a defect in the goods at the time of purchase, or we have agreed in correspondence that you may return them.
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  • Before you return the goods to us, please carefully re-read the instructions and check that you have correctly complied with any provisions.
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  • The goods must be returned to us as soon as any defect is discovered but not later than 6 months.
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  • So far as possible, goods should be returned:
    • with both goods and all packaging as far as possible in their original condition.
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    • securely wrapped.
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    • including our delivery slip.
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    • or manufacturer’s delivery slip.
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    • at your risk and cost.
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  • The procedure for return of goods is set out on our website. If you do not follow this procedure, we may be unable to identify you as the sender of the goods.
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OR

  • You must tell us by email message to info@hotpower.co.za that you would like to return goods, specifying exactly what goods and when purchased, and giving full details of the defect or other reason for return. We will then issue a return note. If you send goods to us without a return note, we may not be able to identify sufficient details to enable us to attend to your complaint.
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OR

  • Detailed instructions for returning faulty goods are on our website at https://www.hotpower.co.za/ Please note in particular that we cannot deal with your complaint unless you return the entire goods that you bought: that is to say, with all components and parts and in the original packaging.
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  • In returning faulty goods, please enclose with it a note clearly stating the fault and when it arises or arose.
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  • Most of the goods are covered by the manufacturer’s guarantee for a minimum of 12 months. Please first check the manufacturer’s operating instructions.
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  • If we agree that the goods are faulty, we will:
    • refund the cost of return carriage.
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    • repair or replace the goods as we choose.
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12.      Disclaimers

The law differs from one country to another. This paragraph applies so far as the applicable law allows.
 All implied conditions, warranties and terms are excluded from this agreement. If in any jurisdiction an implied condition, warrant or term cannot be excluded, then this sub paragraph shall be deemed to be reduced in effect, only to the extent necessary to release that specific condition, warranty, or term.
 We make no representation or warranty for:
 
the quality of the goods.
 
any implied warranty or condition as to merchantability or fitness of the goods for a particular purpose.
the correspondence of the goods with any description.
the adequacy or appropriateness of the goods for your purpose.
We claim no expert knowledge in any subject. We disclaim any obligation or liability to you arising directly or indirectly from information you take from our website.
 We shall not be liable to you for any loss or expense arising out of or in connection with your use of our website, which is indirect or consequential loss, or economic loss or other loss of turnover, profits, business, or goodwill. This applies whether in an action of contract, negligence or otherwise, even if such loss was reasonably foreseeable or we knew you might incur it.
 We make no representation or warranty and accept no responsibility in law for:
accuracy of any content or the impression or effect it gives.
delivery of content, material, or any message.
privacy of any transmission.
 any act or omission of any person or the identity of any person who introduces himself to you through our website.
any aspect or characteristic of any goods or services advertised on our website.
Our website includes content posted by third parties. We are not responsible for any such content. If you come across any content which offends you, please contact us via the “Contact us” page on our website.
We will do all we can to maintain access to our website, but it may be necessary for us to suspend all or part of our service for repairs, maintenance, or other good reasons. We may do so without telling you first.
You agree that in any circumstances when we may become liable to you, the limit of our liability is the amount you have paid us in the immediately preceding 12-month period for the goods concerned.
OR
Our total liability under this agreement, however it arises, shall not exceed the sum of R25,000 This applies whether your case is based on contract, tort, or any other basis in law.
This paragraph (and any other paragraph which excludes or restricts our liability or provides an indemnity to us) applies to our directors, officers, employees, subcontractors, agents, and affiliated companies, as well as to us.
 If you become aware of any breach of any term of this agreement by any person, please tell us by emailing us at info@hotpower.co.za. We welcome your input but do not guarantee to agree with your judgement.
Nothing in this agreement excludes liability for a party’s fraud.

13.      Your account with us

  • You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the goods.
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  • If you use our website, you are responsible for maintaining the confidentiality of your account and password and for preventing any unauthorised person from using your account.
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  • You agree to accept responsibility for all activities that occur under your account or password. You should tell us immediately if you believe some person has accessed your account without your authority and log in to your account and change your password.
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14.      Removal of offensive Content

  • If you are offended by any content, the following procedure applies:
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    • Your claim or complaint must be submitted to us in the form available on our website or contain the same information as that requested in our form. It must be sent to us by post or email at info@hotpower.co.za
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    • We shall remove the offending content as soon as we are reasonably able.
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    • After we receive notice of a claim or complaint, we shall investigate so far as we alone decide.
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  • We may reinstate the content about which you have complained or not.
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  • In respect of any complaint made by you or any person on your behalf, whether using our form of complaint or not, you now irrevocably grant to us a licence to publish the complaint and all ensuing correspondence and communication, without limit.
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  • You now agree that if any complaint is made by you frivolously or vexatiously you will repay us the cost of our investigation including legal fees, if any.
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15.      Security of Our Website

If you violate our website, we shall take legal action against you.
 
You now agree that you will not, and will not allow any other person to:
  • modify, copy, or cause damage or unintended effect to any portion of our website, or any software used within it.
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  • link to our website in any way that would cause the appearance or presentation of our website to be different from what would be seen by a user who accessed our website by typing https://www.hotpower.co.za/ into a standard browser.
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  • download any part of our website, without our express written consent.
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  • collect or use any product listings, descriptions, or prices.
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  • collect or use any information obtained from or about our website or the content except as intended by this agreement.
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  • aggregate, copy or duplicate in any manner any of the content or information available from our website, other than as permitted by this agreement or as is reasonably necessary for your use of our website.
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  • share with a third party any login credentials to our website.
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16.      Indemnity

You agree to indemnify us against all costs, claims and expense arising directly or indirectly from:
your failure to comply with the law of any country.
your breach of this agreement.
any act, neglect or default by any agent, employee, licensee, or customer of yours.
a contractual claim arising from your use of the goods.
a breach of the intellectual property rights of any person.

17.      Intellectual Property

  • We will defend the intellectual property rights in connection with our goods and our website, including copyright in the content whether provided by us or by any other content provider (including copyright in text, graphics, logos, icons, images, audio clips, digital downloads, data, and software).
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  • Except as set out below, you may not copy, modify, publish, transmit, transfer, or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the content, in whole or in part.
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  • You may not use our name or logos or trademarks or any other content on any website of yours or that of any other person.
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  • Subject to the other terms of this agreement, you may download or copy content only for your own personal use, provided that you maintain all copyright and other notices contained in it. You may not store electronically any significant portion of any content.
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18.      Miscellaneous matters

  • When we communicate with you, we do so by email. You agree that email communications are contractually binding in the same way as properly signed and dated paper sent by post.
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  • Where we provide goods or services without specific charge to you, then it is deemed to be provided free of charge, and not to be associated with any other goods for which a charge is made. Accordingly, there is neither contractual nor other obligation upon us in respect of those goods or that service.
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  • If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.
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  • The rights and obligations of the parties set out in this agreement shall pass to any permitted successor in title.
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  • No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.
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  • Any communication to be served on either party by the other shall be send by email.
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  • In the event of a dispute between the parties to this agreement, then they undertake to attempt to settle the dispute by engaging in good faith with the other in a process of mediation before commencing arbitration or litigation.
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  • So far as the law permits, and unless otherwise stated, this agreement does not give any right to any third party.
  • Neither party shall be liable for any failure or delay in performance of this agreement, which is caused by circumstances beyond his reasonable control, including any labour dispute between a party and its employees.
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  • In the event of any conflict between any term of this agreement and the provisions of the memorandum of incorporation of a limited company or any comparable document intended to regulate any other corporate or collective body, then the terms of this agreement shall prevail.
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The validity, construction and performance of this agreement shall be governed by the laws of the Republic of South Africa and you agree that any dispute arising from it shall be litigated only in South Africa.